PALLIATIVE CARE

                                                        YOUR SAFETY IS OUR PRIORITY 

• All our care workers are checked with the Criminal Records Bureau.
• All our care workers undertake mandatory Induction Training before they can be assigned to look after you. We are registered with the regulator, Care Quality Commission and comply with all statutory requirements. 
• We have an easy-to-understand complaints procedure that gives you a clear process to follow if you are not happy with the level of care we are providing you with. 
• We have robust quality assurance procedures which ensure we get your feedback and allow us to respond promptly to your feedback.  
• We will be communicating with you regularly to ensure that our service is still relevant to your needs. 

                                                          DETAILS OF SERVICE

 At Escoben Care Ltd, we understand that it can be a hard and difficult time caring for someone with a terminal illness. With our palliative care services, we endeavour to treat each person with dignity and respect. We aim to improve the quality of life of your loved one in the last years of their life. Our care workers work with the client’s family and frequently in conjunction with specialist Primary Healthcare Professionals to ensure that the client is looked after and made as comfortable as humanly possible while receiving vital care and support in the end stages of life. As part of this holistic team of care and support, our dedicated care workers focus on tasks such as personal care and grooming, continence management and changing the bed out, manual transfers (when and if possible), meal and drink provision and also being a reassuring human presence.